Service Scope
VPNYW provides international routes and subscription management, covering 110+ countries / 210+ routes and supporting Windows / macOS / iOS / Android / Linux. Available routes, protocols, and client downloads are shown in the user panel. Coverage does not mean that every region offers the same route types.
A subscription provides network connectivity; it does not include memberships, content licenses, or account privileges for third-party websites. Third parties determine their own regional rules, access verification, and content changes. Client downloads are available in the user panel. You must log in and have an active plan to access valid download links and subscriptions.
Accounts and Subscription Rules
No email address is required to create an account; you can use a username and password. Keep your login details and subscription links secure and do not share them publicly. If you discover exposed credentials or unusual activity, change your password promptly and report the issue through a user panel ticket.
There is no limit on the number of devices connected at the same time, provided they are used by the account holder. All devices share the account's traffic allowance. This does not permit reselling the service, renting out an account, distributing subscriptions, sharing an account with others, or packaging a subscription as a commercial service for others.
Monthly subscription traffic resets each month on the activation date. The price difference for a mid-cycle upgrade is converted into the remaining days. Traffic packages remain available until used and never expire. For specific allowances and prices, see the Plans page. Before use, make sure you understand how monthly subscriptions and traffic packages are measured.
Acceptable Use
You must comply with the laws and regulations where you are located and the rules of the services you access. You may not use VPNYW for unlawful purposes. Fraud, infringement of others' rights, distribution of malicious software, unauthorized system access, data theft, and sending harassing messages are prohibited.
Do not disrupt route operations or other users' normal use through bulk abuse, malicious connections, or other interference. You are responsible for the content you publish, transmit, or access, and must ensure you have the necessary permissions. Network connectivity does not replace third-party authorization or change your legal responsibilities.
Availability and Limitation of Responsibility
Connection quality depends on your local network, device settings, route paths, the status of the destination service, and peak-time congestion. VPNYW does not guarantee the same experience at all times, in all regions, or with every third-party service. Route maintenance, client updates, and external network failures may interrupt connections.
If an issue occurs, first check your plan status, local network, and client settings, then submit the symptoms through a ticket. VPNYW will address issues within the scope of the service based on the information available. Responsibility for third-party content changes, user configuration errors, and external events beyond reasonable control will be determined according to the actual cause. These terms do not exclude any liability that cannot legally be limited.
Account Suspension and Termination
If you violate these terms by unlawful use, reselling or sharing subscriptions, or maliciously disrupting the service, VPNYW may restrict relevant features, suspend connections, or terminate your account depending on the impact. Protective restrictions may be applied before the circumstances are fully reviewed when necessary.
If you believe an action was taken in error, explain the situation and provide relevant information through a user panel ticket. Access restrictions caused by an expired plan or exhausted traffic are changes in subscription status, not termination for a violation. Access can be restored based on an active plan and available allowance.
Changes to These Terms and Policy Links
VPNYW may update these terms in response to service changes or legal requirements. Updates will be posted on this page, and the last-updated month will be revised. Material changes to users' main rights or conditions of use will be announced on the site or in the user panel; updating this page does not replace any required notice.
If you have questions about a change, please confirm the details through a ticket before continuing to use the service. Existing order benefits and disputes will be handled under the terms and laws applicable at the relevant time.
You may request a full refund for any reason within 14 days of your first payment. For instructions and details, see the separate Refund Policy.